Frequently Asked Questions

10  of the most important questions to ask when renting a storage unit

How to I determine the best sized space so I don't spend more than I need to?

We take the time to consult with you and based upon a few simple questions we can, first, offer a few sizes and price choices. Then, when you stop by, we will show you those sizes and share more tips on the best way to stack items in your storage unit. You may find that you can get by with a smaller sized unit than you thought and save even more.

What documents to I need to rent a storage unit?

A current valid legal government issued ID: Current Drivers License, Current Passport, Military ID

What is the minimum rental period?

One month only.

Do I need to provide my own lock?

Yes, if you do not have one, we offer security padlocks and round stainless steel disc locks at very reasonable prices. See our Moving Supplies page for more info.

Vacate Notice?

Seven Days Only!

Strive for Something Like This

This is a good example of how to stack items in your storage unit. If possible leave a small path down the center or on the side to easily reach things in the back.

Always Start Stacking Around the Perimeter First

Place heavy solid items on the bottom of each stack

Shelving and Totes are your friends

If possible use  shelving  and totes to make it easier to find something in the future. The time you invest doing it this way will be saved when you need to find someting quickly later on.

Try to Avoid This Scenario

If this space had been properly packed and stacked, it would fit into a smaller space, saving money. That’s right, a properly stacked storage unit saves you money!

Do you send out invoices in advance?

This is an optional service. You can always call us to pay with your credit card securely. Or take advantage of our Free Auto-Pay program. It takes all the hassle out of having to remember when your rent is due. We also call it our ‘no late fee’ program.

Do you require Insurance?

No. We offer insurance but it is not required. Many times your renters, home owners or business insurance will cover your items while in storage. A quick call to your agent will inform you of your options. You can always add insurance at a future date, if needed.

What forms of payment to you accept?

We accept checks, cash, money orders, travelers checks, Visa, MasterCard, American Express, Debit cards with Visa or Mastercard logo.

Are you easy to reach if I have a question?

Yes. We are always just a phone call or email away. You can speak with on-site personnel.

You will never be routed to a call center because we do not use them.

What are my actual move-in costs?

First month’s rent  plus a One-time $15 administration fee.  RV spaces require a fully refundable deposit.

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